Why:
When a vehicle has been invoiced you have the option create full or partial credit notes. A full credit note is a complete reversal of the original invoice.
Where:
From the Vehicle Order View, highlight the vehicle order you want to work with and select Vehicle Order > Credit > Full. This will display a confirmation window. Select ‘Yes’ to create the full credit, or ‘No’ to abandon the routine.
How to Create a Vehicle Order Full Credit :
In the Create Full Credit window the text that was included in the original invoice is displayed and can be changed if required. If 'yes' is selected in the Print Trade-In field, then trade-in details will be shown on the customer's credit note and the value of the trade-in vehicle(s) will be deducted from the credit total amount. If it's a split deal, trade-in details print only on the first credit note.
To change the language of the credit note, right-click the customer line and select Change Language. If more than one customer is displayed, for example on a split-invoice deal, language may be changed independently against each customer.If any partial credits have already been raised against the original invoice, the full credit option will be inaccessible.
Depending on the setup of your system, creation of a full credit note might put the stock ID back into stock, making it available for re-invoicing. If your system isn't set up to work like this, a fully credited vehicle will remain on an invoiced status.
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