Why:
There are occasions when the importer doesn’t create an electronic credit note (for example to dealers that don’t have TWS CAS application) and as these can’t be reconciled automatically through Fusion, the details have to be input manually and then verified by Fusion.
You must make sure that the manual credit note isn’t a duplicate of an electronic one, because if a credit is extracted and reconciled manually, the most recent action will overwrite the previous.
Where:
From the Claim View, select Actions > Manual Credit Note Entry. This will display a Manual Credit Note Action window.
How to Reconcile Manual Credit Notes:
In the Manual Credit Note Action window input the credit note number, credit note date and values for labour, materials and other/sublet. If entering negative values, they should always be followed by a minus sign (-).
Click OK to generate the total, then click OK to display the Credit Note Details window.
Here all the claims, job numbers and associated values must be input. The total value must match the original total value carried over from the previous screen.
Click OK and the credit note details will reconcile against the claim details. If the details and summary values don’t match, an error message will be displayed. Fusion won’t let you proceed any until these values match.
What else would you like to do?
Adjusting/Manually Reconciling a Claim.
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