Why:

Warranty Material Instruction codes are used to create and record instruction codes used when dealing with warranty credit notes. The message entered in the description will be shown as a code when the importer responds to the dealer to provide information about what to do with warranty parts. For example, Material Instruction Code = ‘H’, description = ‘hold parts for inspection’.

 

Where:

From the Control Master File view, select Material Instruction. This will display the Material Instruction window.

 

How to Add Edit & Delete Material Instruction Codes:

In the Material Instruction window new codes can be created and existing codes opened, viewed, amended or deleted.

To create a Warranty Material Instruction code, enter a code, an abbreviation given to the description of the instruction by the importer (e.g. ‘H’) and then enter a description. This is the message instructing of how to deal with the parts (e.g. ‘hold parts for inspection’). The codes entered should mirror the setup in TWS.