Why:
A surcharge is only applicable to exchange parts and is the amount payable by the customer for non-return of an old unit. The surcharge amount is specified against the part number in the Parts Master File.
Where:
From the Part View or Part Order View, select Actions > Surcharges > Details. This will display a Surcharge Details window.
How to Set Surcharge for a Part:
The Surcharge Details window lists all surcharges currently outstanding in Fusion. A surcharge is set up against a part by opening the part in the Parts Master File and inputting the value, number of days delay and whether this is a multiple surcharge part in the surcharge section of the ‘Sale’ tab.
When the part is then sold, the system knows to expect details about the old part that’s been returned. The surcharge becomes payable if the old part hasn’t been returned within the time period specified in the surcharge section of the Parts Master File.
What else would you like to do?