Why:

A VIDB enquiry lets you see all transmissions that are in the Volvo Dealer Data Bank.

 

Where:

From either the Supplier View or Claim View, select Actions > VIDB Enquiry. This will display a VIDB Enquiry window.

 

Howto Perform VIDB Enquiries:

In the VIDB Enquiry window the source or target application can be input if known, to narrow down the list of transmissions.

Click OK to display a VIDB Member Log window listing all transmissions that meet the selected criteria.

Double-clicking a record will display a VIDB Member Library File that displays the transaction detail.