Why:
Once credits have been extracted from the data bank, Fusion runs an automatic reconciliation process which matches the credits against the claims. A Credit Extraction Report is then produced which lists any claims that have been rejected or have only been partially paid (i.e. still have outstanding values).
If no further action can be taken with the importer then these claim values must be manually adjusted and either absorbed by the dealer or re-invoiced to the customer.
Where:
From the Claim
View, select the Filter Button 
and change the view to ‘Outstanding
Claims - All’ or ‘Rejected Claims - All’.
How to Adjust / Manually Reconcile Claims:
Highlight the record and right click then select 'Adjust' to display the Adjust Claim window which shows the claimed and outstanding amounts. To adjust the remaining balance you can either select an adjustment reason and input some explanatory reason text or input the invoice number for the amount that has been re-charged.
What else would you like to do?
Manual Credit Note Reconciliation
Related Topics: