Why:

The price support function gives the market company the opportunity to support dealers in offering special prices or labour costs to all or specific customers of a dealer.

The price support ‘cases’ are created in VIPS by the market company and transmitted to Fusion. All cases have a specific ‘rule’ which indicates whether the case is for a fleet customer, normal price support, ad hoc or labour costs.

The split type for each case indicates how the price support amount will be divided up between the market company and the dealer.

 

Where:

From the Part View or Part Order View, select Actions > Price Support > Cases. This will display a Price Support - View Cases window.

 

How to Work With Price Support Cases:

The Price Support - View Cases window lists all price support cases, both current and expired, that have been received from VIPS since the last purge. The Expired Case symbol  indicates that the case has expired and it is in this window that the rule type is also indicated. There are 4 rule types:

•      Rule 1 Fleet Price Support - A specific customer who is buying a specific part at any dealer. This rule offers the opportunity to harmonise the price level for fleet companies throughout the market, for example a contract might have been negotiated between the market company and a customer to agree the price of parts. This will then be sub-contracted to dealers who want to participate. This covers individual part numbers or any parts within a particular discount code.

•      Rule 2 Normal Price Support - This rule is set up for each dealer and customer.

•      Rule 3 Ad Hoc - This rule can apply to any part number and is used at the discretion of the dealer. (This will use parameter ADH 001 -  which is the Ad Hoc Case Number and the Split Id).

•      Rule 4 Free-fit - This rule applies to selected parts where the labour is free of charge to the customer. The part being fitted must be attached to a repair order line with an internal payment code.

 

The split types are set up by VTC. At regular intervals (as decided by the dealer), cases are purged from the system which removes any expired cases. Cases are purged by customer or case number and expiry date. From the Price Support - View Cases window, cases can be opened to see which parts they cover and each part can also be opened to view the split type.

There are two split types; Type 1 (UK market) and Type 2 (Belgian market). Split type 1 is used to calculate how much the dealer will support and how much the market company will support. For example:

 

 

Split File:

-        Split type ID = 123

-        Split type Flag = 1

-        Dealer Share before split (%) = 7.5%

-        Market Company share of split (%) =50%

-        Dealer refund (% above new Dealer Net) = 0

-        Minimum Sales level (New Dealer Net) = 100

 

What else would you like to do?

Learn more about Free Fit.

Transferring Price Support Data to and from VIPS.

Work with Price Support Claims.