Why:
The price support function gives the market company the opportunity to support dealers in offering special prices or labour costs to all or specific customers of a dealer.
It allows one price to be offered to fleet customers nationally, as well as an additional feature known as 'Free Fit' which allows certain parts to be fitted free of charge.
Note! The price support
function must be agreed with the market company before it can be used in Fusion.
Where:
From the Part View or Parts Order View, select Actions > Price Support. This displays a drop-down sub menu with the options ‘Cases’, ‘Claims’ and ‘Transfer’.
How to Use Parts Price Support:
The market company creates price support ‘cases’ in VIPS, which replace part prices with a ‘supported price’ or give a specified discount. (It’s also possible for dealers to create cases in VolvoVision, but the market company is not obliged to accept these.)
All cases have a specific ‘rule’ which indicates whether the case is for a fleet customer, normal price support, ad hoc or labour costs.
These cases are transmitted from VIPS to Fusion.
When an order is created in Fusion which meets the price support case criteria, a symbol is displayed in the Order Details window. When the order is completed a price support claim is automatically created by Fusion and sent to VIPS.
Once received by the market company, the claims are reviewed and reconciled.
The market company decides how the price support amount is split between themselves and the dealer and this information is transmitted to Fusion from VIPS upon request.
What else would you like to do?
Learn more about Free Fit.
Transferring Price Support Data to and from VIPS.
Work with Price Support Cases.
Work with Price Support Claims.